You Built It - Now Get Paid

Delayed payments and aging receivables are common in construction - but waiting too long to act can quietly drain working capital and stall growth.   This season explores the true cost of unpaid invoices, common collection mistakes contractors make, and practical systems that protect revenue without damaging client relationships.  Participants will gain clarity on when to escalate, how recovery timelines decline after 30/60/90 days, and how to safeguard payroll, bonding capacity, and reinvestment potential, 

Instructor: Susan Davis, Chief Growth Officer of CBY Professional Services

Susan Davis is a leadership growth strategist and senior business development executive with CBY Professional Services, bringing more than 30 years of experience driving revenue growth, leading teams, and navigating high-pressure business environments.
 
Throughout her career, Susan has partnered with business owners and executive leaders to strengthen financial systems, reduce operational risk, and improve organizational performance. She has a unique ability to translate complex topics, from receivables management and compliance risk to workforce alignment, into clear, practical strategies that leaders can implement immediately.
 
Known for her empowering and relatable style, Susan coaches leaders to operate in their natural strengths, lead with clarity, and build businesses that are both profitable and sustainable. She doesn’t just deliver information, she equips leaders to turn overwhelm into focused action and pressure into measurable progress.